Shipping Policy
Last Updated: [10th January 2026]
This Shipping Policy describes how digital products purchased from SpreadsheetsWiz.com (“SpreadsheetsWiz,” “we,” “us,” or “our”) are delivered. Please read this policy carefully before making a purchase.
1. Digital Product Delivery Only
SpreadsheetsWiz.com sells digital products only, including spreadsheet templates, tools, and related digital resources.
No physical goods are shipped, and no postal or courier services are used.
All references to “shipping” or “delivery” refer exclusively to electronic delivery.
2. Delivery Method
After a successful purchase, your digital product(s) will be delivered in one or more of the following ways:
- Immediate access via a download link on the order confirmation page
- A download link sent to the email address provided during checkout
- Access through a customer account or third-party platform, if applicable
Delivery is considered complete once access or download links are made available.
3. Delivery Timeframe
In most cases, digital delivery is instant upon payment confirmation.
In rare situations, delivery may take up to 30 minutes due to payment processing delays, system checks, or email delivery issues. If you do not receive access within this timeframe, please contact us for assistance.
4. Email Delivery Responsibility
It is your responsibility to provide a valid and accurate email address at checkout. SpreadsheetsWiz is not responsible for delivery failures caused by:
- Incorrect or misspelled email addresses
- Spam, junk, or promotions folder filtering
- Email provider restrictions or blocking
If you cannot locate your download email, please check all email folders before contacting support.
5. Download Access Issues
If you experience any of the following issues:
- Broken or expired download links
- Incomplete or corrupted files
- Inability to access purchased content
Please contact support@spreadsheetswiz.com with your order details. We will make reasonable efforts to restore access or provide replacement download links.
6. Failed or Pending Payments
If a payment is marked as failed, pending, or reversed, access to digital products may be delayed, restricted, or revoked until payment is successfully completed.
SpreadsheetsWiz reserves the right to suspend delivery if payment verification is incomplete or disputed.
7. No Shipping Fees
Because all products are delivered digitally:
- There are no shipping, handling, or delivery fees
- No customs duties, taxes, or import fees apply
8. Availability and Access Duration
Unless otherwise stated on the product page:
- Download links may have limited access duration
- We do not guarantee permanent re-downloads if access expires
- It is your responsibility to download and securely store your purchased files
9. Policy Changes
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon posting on this page.
10. Contact Information
If you have questions about this Shipping Policy or need help with digital delivery, please contact us at: